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Tuesday, March 11. 2008Selecting a hosting plan.
One question commonly received by our support staff is, "Which of your hosting plans is right for me?"
The answer to this will depend on what kind of web application you plan to host, the amount of traffic you plan on receiving, whether you plan on doing e-commerce, and how many web sites you will host. If you plan to host just a single domain (i.e. http://www.mydomain.com ) that will act as a small hobby or personal webpage -- or as a blog or forum for a small group -- which will not see a great deal of traffic, then our low-end Copper Hosting plan will probably be an ideal choice for you. If you need to host multiple domains (i.e. http://www.domain1.com , http://www.domain2.com , http://www.domain3.com , etc.) under the same account, you will need to opt for at least our Bronze Hosting package. The higher the hosting plan, the greater number of domains you will be able to host. If you plan to host a shopping cart for e-commerce, you will need to provide SSL so that your customers will have the ability to enter their billing/payment information over an encrypted connection. There are two methods to achieve this: 1. Shared SSL: This is available at no additional charge with our Silver Hosting plan or better. When your customers reach the 'check-out' portion of your shopping cart, they will be directed to a link similar to https://secure700.sectorlink.com/yourdomain/shop/checkout.php . While this will provide a valid, secure connection, some of your clientele will be unaware of the operation of shared SSL and will become apprehensive about starting out with one domain (www.yourdomain.com) and then suddenly be transferred over to a third-party domain (sectorlink.com). 2. Dedicated SSL: With dedicated SSL, when your customers reach the 'check-out' portion of your shopping cart, the URL displayed in their browser will remain the same as your domain name (i.e. https://www.yourdomain.com/shop/checkout.php). However, you will need a Gold Hosting plan or better to support this feature, and you will need to purchase a secure certificate from either Sectorlink or a third-party (usually sold in 1-2 year contracts). When signing up for a new plan, you will be given the option for a Linux or Windows hosting environment. A common misconception is, "Since I'm using a Windows computer at home, I should select a Windows hosting package." What you want to select will depend on how your site is coded: - If your site consists entirely of HTML, PHP, or Perl coding, you will want to select a Linux hosting environment. - If your site uses any amount of ASP or .NET, or if you use Microsoft's Frontpage, you will want to select a Windows hosting environment. Feel free to contact our support department if you have any further questions as to what plan will be best for your application. Saturday, February 23. 2008Password SecurityIf you have 15 characters or less for a password encryption, you may consider using keys throughout the entire keyboard, not just something simple, such as, for example, a last name and birth date or your pet’s name with their birth date, etc. By making the password something that is not easy to type in quickly, such as 0.2fpzql-4j2pb5, a person has to literally go all over the keyboard to type in this password, which is not what would commonly be done. Some systems are case sensitive, so you can mix in capital and lower case letters. Be inventive and creative. Most importantly try avoiding typical password phrases such as admin or administrator. These are common login’s that can be frequently hacked. Also, do not use short passwords, such as 3-4 letter passwords, use at least 8 or more. If you only have 15 characters, use all 15. Next, and most importantly, DO NOT give your password out. This is a common mistake that people will do because they may trust someone they THINK will be responsible in keeping this information a secret. NEVER give your password out. If you have to have developer’s work on things, such as for example, your website or a database, always try to have a different login name and password for them to use that you can later remove when they are done. If they are working on something and it cannot be completed in one day, have the password changed immediately and let them know the new password and/or login information when they need to work on your application again. Never provide information via a regular email. Always try to use secure mail or contact the person via telephone (and verify you are speaking to the correct person). Email can always be intercepted during the sending process. Identity theft and online fraud is growing, so do what you can to protect yourself. Try to change your password and if possible, even a login name as frequent as possible, once every week or every other week, or once a month. Always use something different -- don’t use the same password on a regular basis such as every third month I will use “this” password and every 5th month I will use “that” password. Again, if you have trouble remembering your password, use long phrases when possible. If you have several passwords and you need to write them down in a document and store it on your computer, make sure that you are able to password protect the document. Programs such as Microsoft office will allow you to set a password to a document to even view it. Use a password that you know you will not forget to even protect this type of document and as always, change that password on a daily or at least, a weekly basis. A good guide is: http://en.wikipedia.org/wiki/Password_strength (make sure to view the “examples of weak passwords” section. If you fall into this category, I would suggest that you make a change to ensure better protection.) Always make sure that when you are logging into an account that would like you to keep credit card information or any other crucial financial information that you are logging into the correct website or secured location. Check out this website to have your password tested: http://www.securitystats.com/tools/password.php You can even have passwords generated for you: http://www.mytsoftware.com/dailyproject/PassGen/PassGen.html Well, how did my password get stolen in the first place? When you are creating a strong password, it can help to know the tactics hackers use to steal them. Here are some of the most frequently used techniques: 1. There are programs designed to guess a user’s password. They often use personal information found online—such as names, birth dates, names of friends or significant others, pet names or license plate numbers—as a starting point. These programs can even search for a word spelled backwards. Here is a good tip: It’s best to steer clear of any personally identifying information when creating a password. 2. There are programs and software that run every word in a dictionary or word list against a user name in hopes of finding a perfect match. Here is a good tip: Staying away from actual words, even in a foreign language, is recommended. 3. By trying every conceivable combination of key strokes in tandem with a user name, brute force attacks often discover the correct password. Programs can execute a brute force attack very quickly. Here is a good tip: The best way to beat such an attack is with a long, complex password that uses upper and lower case letters, numbers, special characters and punctuation marks. 4. Phishing scams usually try to hook you with an urgent instant message or e-mail message designed to alarm or excite you into responding. These messages often appear to be from a friend, bank or other legitimate source directing you to phony web sites designed to trick you into providing personal information, such as your user name and password. Here is a good tip: My best advice is do not click a link in any suspicious e-mails, and do not provide your information unless you trust the source. 5. Passwords are not always stolen online. A hacker who is lurking around in a computer lab, cybercafé or library may be there for the express purpose of watching you enter your user name and password into a computer. Here is a good tip: Try to enter your passwords quickly, without looking at the keyboard, as a defense against this type of theft. What should I do if my password is stolen? 1. Immediately change EVERYTHING. This means change all user names, passwords, any online information that is critical such as stored credit card numbers etc., online security password phrases (i.e. a challenge password to have information about the account given to a caller, etc). 2. Call all financial institutions and change everything or claim that your information is no longer secure and account numbers will need to be changed. 3. Contact web-based companies that store your financial information and have this information removed or changed. We are here for YOU! As a valued Sectorlink customer, we are always happy to assist you to prevent headaches such as the aforementioned. Please contact us any time should you need any assistance with these matters. Your Sectorlink Technical Support Representative, Jason Stockler www.sectorlink.com support@sectorink.com jasons@sectorlink.com Wednesday, January 2. 2008Happy New Year!! Hello,I know that it has been awhile since the last blog entry, however, with the new data center opening it has been a little hectic. With things settling down myself and other Sectorlink staff should start to get this blog off and running. I hope everyone had a great holiday season. Myself and the entire Sectorlink staff would like to wish everyone a very happy and prosperous new year. Saturday, November 24. 2007Happy HolidaysMyself and the entire Sectorlink staff would like to wish everyone a fun and safe holiday season. Jason Eisert Sectorlink Sunday, November 18. 2007PHP Announces End Of Life. WHAT?Ok, maybe not the end of life for PHP but for PHP 4.......... The PHP Development Announcement of PHP 4 ********** [13-Jul-2007] Today it is exactly three years ago since PHP 5 has been released. In those three years it has seen many improvements over PHP 4. PHP 5 is fast, stable & production-ready and as PHP 6 is on the way, PHP 4 will be discontinued. The PHP development team hereby announces that support for PHP 4 will continue until the end of this year only. After 2007-12-31 there will be no more releases of PHP 4.4. We will continue to make critical security fixes available on a case-by-case basis until 2008-08-08. Please use the rest of this year to make your application suitable to run on PHP 5. For documentation on migration for PHP 4 to PHP 5, we would like to point you to our migration guide. There is additional information available in the PHP 5.0 to PHP 5.1 and PHP 5.1 to PHP 5.2 migration guides as well. *********** During the month of December 2007 Sectorlink will start updating all Shared hosting servers that currently have PHP 4 over to PHP 5. Dedicated servers that are running PHP 4 will not be updated unless asked by sending us a support request to update server(s). As stated in their announcement, the PHP development team has provided a migration guide that will help in the migration process. A link to that site is PHP Migration Guide. If you have any further questions or concerns regarding this transition you can send in a support ticket and we will be happy to answer any of your questions. Saturday, November 17. 2007Welcome to the new Sectorlink Blog Hello Everyone,I would like to welcome you all to the new Sectorlink blog. As most companies are now placing blogs on their websites I felt that it would be a good addition to the Sectorlink website. In the coming days we will start adding entries to the blog and I am hoping that it will be on a daily basis. Here you will find staff articles not only on what is going on currently with Sectorlink, but what you should expect in the future. You will also find tech notes on some common issues that we see on a day to day basis. Everyone will be able to comment and interact with not only us but with other Sectorlink customers and blog visitors. We hope that everyone enjoys this new blog. We make every attempt to make this not only informative but entertaining as well. Jason Eisert Sectorlink
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