November 18th, 2025
Today the Internet faced another significant global outage, coming only weeks after the major Amazon service disruption. Cloudflare, one of the largest global network and security providers, suffered a widespread failure that took a massive number of websites offline. Countless services became unreachable, and support teams across the industry scrambled for answers as frustrated customers tried to understand what was happening.
What makes this even more concerning is that this Cloudflare incident follows closely behind the recent Amazon outage, raising serious questions about the stability and resilience of the Internet when businesses rely heavily on large third party networks.
For many hosting companies, the Cloudflare outage did not only affect their customers. Even their own corporate websites were taken offline for hours, leaving them unable to communicate, offer support, or provide updates. It was a widespread failure that exposed weaknesses in how many providers rely on external systems without contingency planning.
Sectorlink uses Cloudflare as well, but today demonstrated exactly why our engineering and support teams are different.
How Sectorlink Responded In Under 20 Minutes
Once the outage began, our engineering staff immediately started diagnosing the disruption. Within 20 minutes, we identified the underlying issue and developed a workaround that allowed customers to bypass the Cloudflare failure.
To be completely fair and transparent, not all customers stayed online automatically. Customers who contacted us during the outage were given the workaround and were able to restore access quickly. Those who applied the fix remained online throughout the event, even while many hosting companies stayed offline for more than three hours.
Our internal systems stayed online. Our website stayed online. And every customer who reached out received immediate help and clear, step by step instructions that got them back up and running.
This was not luck. It was preparation, experience, and a long history of building resilient infrastructure instead of depending on single points of failure.
Helping Customers Who Were Using Cloudflare Directly
Not only were we able to keep our platform stable, but we were fully staffed and ready to help customers who were managing their own Cloudflare accounts. Instead of telling them to wait for Cloudflare to fix the issue, we walked them through the steps needed to bypass the problem so their websites could remain accessible.
Calls came in rapidly, yet every customer received clear guidance, explanations, and actionable solutions.
This is what true hosting support looks like.
A Different Outcome for Many Other Hosting Companies
Across the Internet, there were countless reports of hosting companies unable to reach their own systems or even load their own websites. Customers were left in the dark, support portals vanished, and no one could provide answers. Some hosts simply posted small social media updates telling customers to wait it out.
For businesses relying on those providers, this meant hours of unnecessary downtime.
If your hosting provider left you offline and unreachable for an extended period today, it may be time to reconsider whether they are truly equipped to protect your business during real world failures.
Why Sectorlink Continues To Stand Out
At Sectorlink, reliability is not just an uptime percentage. It is the result of years of building networks, servers, and support systems that are prepared for unexpected events. It is having engineering teams that can respond quickly. It is having in house support that does not disappear when a third party service runs into trouble.
We have been doing this for more than two decades, and today was another example of the difference that experience makes.
Cloudflare went down. Amazon went down only weeks before. Many hosting companies went down.
Sectorlink did not.
If you need a hosting provider that keeps your business online even during global disruptions, Sectorlink is the host you can count on. Contact us today!