Customer Service Excellence
"Good customer service means meeting expectations. Excellent customer service means exceeding them."
While a web-based business typically does not need a lot of investment compared to having a physical storefront location, keeping a clear vision about your company and staying on track is extremely important. Whether your business is currently online, or you are about to start up your online business, having a business plan to outline what . . .
Everyone seems to have an online presence nowadays. Just because you operate a small business does not mean you should be excluded. No matter how big or how small your business is, you need a website. Here are a few reasons why a small business should consider having an online presence: By Customer Request . . .
During these times of Covid-19, here are a few safety tips to remember when you are online. Falling Prey To Scams Don't fall prey to any scams, whether on your cell, email, or even social media phishing scams. Do not open any email attachments. Do not fall victim to any untrusted source giving out . . .
Before you begin reading this article, it would be beneficial to read the following articles: Differences In Dedicated, Shared & Cloud . . .
When it comes to lead generation, your lead plugin must have multiple tools to "opt-in." Examples are; popups, floating bars, full-screen welcome, scroll boxes, etc. However, if your page blows up with multiple popups, it can be annoying. So popups should happen only at the right time. Lastly, plugins for your lead genera . . .
Social Media marketers or bloggers try to keep organized by using editorial calendars. Simply put, this is an organizational tool to strategically plan all the content that will be created and shared in social media. If you stay ahead of that schedule, you will always be on top of things. Failing to do so can lead to last-minut . . .